American Airlines

I haven't flown with American Airlines in a few years and I only did so this time because I didn't want to lose my points. The only benefit for my trip was slightly better flight times with American compared to Southwest which was a lot cheaper. But both of my flights leaving DFW this weekend were delayed due to mechanical issues with the planes. So I ended up paying more and arrived late. I missed an appointment in my destination city due to the first delay. On the first flight a rowdy group of college kids were bothering everyone but they would not quiet down even after being asked by other passengers. The flight crew didn't care and didn't do anyhting so these self-absorbed kids were treating the plane like their own private party bus. It's one thing to be inconsiderate of other people around you, but it's entirely different when you choose to be an asshole. The gate for my second flight abruptly changed and I was not notified by the airline. I was waiting at what I thought was my gate and only noticed the change when a different flight was suddenly assigned to this gate. I had to go from B terminal to C terminal in a hurry because my flight started boarding in a few minutes. When I got to the new gate the agent did not care about line procedure so he was like "ok everyone in groups 1-3 line up" and then it was a mad scramble with people complaining that people in group 3 were getting ahead of people in group 1 and other people not caring because the agent said everyone in the three groups could line up. Then the agent did the same thing for groups 4-6. Then we just sat at the gate for another half hour with no explanation before finally taking off.